Resolved -
One of our compute hypervisors in the nz-hlz-1 region suffered from a networking issue causing higher than usual latency for block storage access for instances hosted on that hypervisor.
The issue has now been fixed, and all affected instances should now have performance restored.
Feb 26, 11:00 NZDT
Completed -
The scheduled maintenance has been completed.
Feb 25, 18:39 NZDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:00 NZDT
Scheduled -
We will be carrying out maintenance on our support ticketing system during this window. The support panel in our dashboard may not be usable at times during this window.
If you need to raise an urgent support ticket, and the panel isn't available, and have premium support, please use that process to raise a ticket.
Feb 25, 15:04 NZDT
Resolved -
This incident has been resolved.
Feb 21, 09:50 NZDT
Update -
Mitigations have now been implemented, and network transit has been restored. We are now monitoring for any further issues.
Feb 21, 09:30 NZDT
Monitoring -
Some service has been restored. We are still working on the mitigation for all of our networks.
Feb 21, 09:23 NZDT
Update -
We are implementing a mitigation that will restore service.
Feb 21, 09:05 NZDT
Identified -
Magic Transit, one of our transit providers, is recovering from an outage.