Catalyst Cloud Status

All Systems Operational

Dashboard Operational

Identity & Access Management Operational

Hamilton region Operational

APIs (nz-hlz-1) Operational

Compute (nz-hlz-1) Operational

Block storage (nz-hlz-1) Operational

Object storage (nz-hlz-1) Operational

Network (nz-hlz-1) Operational

Load balancer (nz-hlz-1) Operational

Cloud orchestration (nz-hlz-1) Operational

Kubernetes (nz-hlz-1) Operational

Database service Operational

Porirua region Operational

APIs (nz-por-1) Operational

Compute (nz-por-1) Operational

Block storage (nz-por-1) Operational

Object storage (nz-por-1) Operational

Network (nz-por-1) Operational

Load balancer (nz-por-1) Operational

Cloud orchestration (nz-por-1) Operational

Kubernetes (nz-por-1) Operational

Database service Operational

Wellington region Operational

APIs (nz-wlg-2) Operational

Compute (nz-wlg-2) Operational

Block storage (nz-wlg-2) Operational

Object storage (nz-wlg-2) Operational

Network (nz-wlg-2) Operational

Load balancer (nz-wlg-2) Operational

Cloud orchestration (nz-wlg-2) Operational

Kubernetes (nz-wlg-1) Operational

Database service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 26, 2026

No incidents reported today.

Feb 25, 2026

Maintenance of support ticketing system

Completed - The scheduled maintenance has been completed.
Feb 25, 18:39 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 18:00 NZDT

Scheduled - We will be carrying out maintenance on our support ticketing system during this window. The support panel in our dashboard may not be usable at times during this window.

If you need to raise an urgent support ticket, and the panel isn't available, and have premium support, please use that process to raise a ticket.
Feb 25, 15:04 NZDT

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

Network transit issues in nz-hlz-1

Resolved - This incident has been resolved.
Feb 21, 09:50 NZDT

Update - Mitigations have now been implemented, and network transit has been restored. We are now monitoring for any further issues.
Feb 21, 09:30 NZDT

Monitoring - Some service has been restored. We are still working on the mitigation for all of our networks.
Feb 21, 09:23 NZDT

Update - We are implementing a mitigation that will restore service.
Feb 21, 09:05 NZDT

Identified - Magic Transit, one of our transit providers, is recovering from an outage.

For more information: https://www.cloudflarestatus.com/incidents/kwy3dt82bwbt
Feb 21, 09:04 NZDT

Investigating - We are experiencing network transit issues across IPv4 in the nz-hlz-1 region. IPv6 is unaffected.

We are currently investigating the issue.
Feb 21, 08:59 NZDT

Unable to create new database instances in nz-hlz-1

Resolved - New database instances can now be created in the nz-hlz-1 region.
Feb 21, 09:47 NZDT

Investigating - Our automated testing has alerted to us that new database instances cannot currently be created in the nz-hlz-1 region.

Existing database instances appear to be unaffected.
Feb 21, 08:50 NZDT

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

Alarm service upgrade (nz-hlz-1)

Completed - The scheduled maintenance has been completed.
Feb 16, 14:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 12:00 NZDT

Scheduled - We are upgrading the Catalyst Cloud Alarm Service in the nz-hlz-1 region.

Between 12:00 and 14:00 NZDT there will be a period where the Alarm Service will be unavailable in the nz-hlz-1 region.

During the outage, the following functionality will be unavailable:

* The Alarm API will not be accessible.
* Existing alarms will not be evaluated, and any configured alarm actions will not be invoked.
* Orchestration Service stack auto-scaling and auto-healing will be temporarily unavailable.
* Catalyst Cloud Kubernetes Service (CCKS) cluster auto-scaling does not use the Alarm Service, so will continue working throughout the outage period.

Full service will be restored by 14:00 NZDT.

If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.
Feb 10, 16:18 NZDT

Alarm service upgrade (nz-por-1)

Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:00 NZDT

Scheduled - We are upgrading the Catalyst Cloud Alarm Service in the nz-por-1 region.

Between 10:00 and 12:00 NZDT there will be a period where the Alarm Service will be unavailable in the nz-por-1 region.

During the outage, the following functionality will be unavailable:

* The Alarm API will not be accessible.
* Existing alarms will not be evaluated, and any configured alarm actions will not be invoked.
* Orchestration Service stack auto-scaling and auto-healing will be temporarily unavailable.
* Catalyst Cloud Kubernetes Service (CCKS) cluster auto-scaling does not use the Alarm Service, so will continue working throughout the outage period.

Full service will be restored by 12:00 NZDT.

If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.
Feb 10, 16:16 NZDT

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.