In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 2026 - 07:00 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 12, 2026 07:00-16:00 NZDT
Scheduled - We will be undertaking maintenance of the compute service in in the nz-hlz-1 region. During this period there will be a few brief periods of compute API downtime that should take less than five minutes. Servers and containers will continue operating as normal.
Oct 12, 2026 07:00-16:00 NZDT
Dashboard Operational
Identity & Access Management Operational
Hamilton region Under Maintenance
APIs (nz-hlz-1) Operational
Compute (nz-hlz-1) Under Maintenance
Block storage (nz-hlz-1) Operational
Object storage (nz-hlz-1) Operational
Network (nz-hlz-1) Operational
Load balancer (nz-hlz-1) Operational
Cloud orchestration (nz-hlz-1) Operational
Kubernetes (nz-hlz-1) Operational
Database service Operational
Porirua region Operational
APIs (nz-por-1) Operational
Compute (nz-por-1) Operational
Block storage (nz-por-1) Operational
Object storage (nz-por-1) Operational
Network (nz-por-1) Operational
Load balancer (nz-por-1) Operational
Cloud orchestration (nz-por-1) Operational
Kubernetes (nz-por-1) Operational
Database service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Compute maintenance (nz-por-1) Oct 13, 2026 07:00-16:00 NZDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 06, 2026 - 15:28 NZDT
Scheduled - We will be undertaking maintenance of the compute service in in the nz-por-1 region. During this period there will be a few brief periods of compute API downtime that should take less than five minutes. Servers and containers will continue operating as normal.
Oct 06, 2026 - 15:27 NZDT

Telemetry service maintenance (nz-hlz-1) Oct 19, 2026 09:00-10:00 NZDT

We will be carrying out maintenance on our telemetry services in the nz-hlz-1 region.

Between 9:00 and 10:00 NZDT the following functionality will be affected:

* The Metrics Service will stop receiving measures for most metrics for a period of time. The Metrics API itself will remain available throughout the maintenance period.
* Threshold alarms in the Alarm Service will stop receiving data for most metrics for a period of time. Such alarms may transition into "insufficient data" state during the maintenance period; these will return to "ok" or "alarm" state as appropriate once maintenance is complete. The Alarm API itself will remain available throughout the maintenance period.
* Orchestration stacks with auto-scaling groups will not scale members by CPU load and memory usage for a period of time. Auto-healing is not affected, and will continue working throughout the maintenance period.

Full service is expected to be restored by 10:00 NZDT.

If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.

Posted on Oct 12, 2026 - 08:56 NZDT

Telemetry service maintenance (nz-por-1) Oct 19, 2026 13:00-14:00 NZDT

We will be carrying out maintenance on our telemetry services in the nz-por-1 region.

Between 13:00 and 14:00 NZDT the following functionality will be affected:

* The Metrics Service will stop receiving measures for most metrics for a period of time. The Metrics API itself will remain available throughout the maintenance period.
* Threshold alarms in the Alarm Service will stop receiving data for most metrics for a period of time. Such alarms may transition into "insufficient data" state during the maintenance period; these will return to "ok" or "alarm" state as appropriate once maintenance is complete. The Alarm API itself will remain available throughout the maintenance period.
* Orchestration stacks with auto-scaling groups will not scale members by CPU load and memory usage for a period of time. Auto-healing is not affected, and will continue working throughout the maintenance period.

Full service is expected to be restored by 14:00 NZDT.

If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.

Posted on Oct 12, 2026 - 08:58 NZDT

Oct 12, 2026

Unresolved incident: Compute maintenance (nz-hlz-1).

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Resolved - This incident has been resolved.
Sep 30, 17:31 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 16:53 NZDT
Investigating - We are currently investigating this issue.
Sep 30, 16:23 NZDT
Resolved - This incident has been resolved.
Sep 30, 15:29 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 14:10 NZDT
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 13:57 NZDT
Investigating - We're seeing an increase in packet loss in the Porirua region.
Sep 30, 13:45 NZDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.