In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 2026 - 09:30 NZDT
Scheduled - #############################################
Notice of interruption in the network service
#############################################

Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Porirua region twice over
the two weeks starting from the 16th of March 2026.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 16th March during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 16th -> Wednesday 18th during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 18th -> Friday 20th: All compute instances may experience network interruptions up to 40 seconds.

Week 2
==========================================

- Monday 23rd March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 23rd -> Wednesday 25th during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 25th -> Friday 27th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via our status page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.

Mar 16, 2026 09:30-20:30 NZDT
Dashboard Operational
Identity & Access Management Operational
Hamilton region Operational
APIs (nz-hlz-1) Operational
Compute (nz-hlz-1) Operational
Block storage (nz-hlz-1) Operational
Object storage (nz-hlz-1) Operational
Network (nz-hlz-1) Operational
Load balancer (nz-hlz-1) Operational
Cloud orchestration (nz-hlz-1) Operational
Kubernetes (nz-hlz-1) Operational
Database service Operational
Porirua region Under Maintenance
APIs (nz-por-1) Operational
Compute (nz-por-1) Operational
Block storage (nz-por-1) Operational
Object storage (nz-por-1) Operational
Network (nz-por-1) Under Maintenance
Load balancer (nz-por-1) Operational
Cloud orchestration (nz-por-1) Operational
Kubernetes (nz-por-1) Operational
Database service Operational
Wellington region Operational
APIs (nz-wlg-2) Operational
Compute (nz-wlg-2) Operational
Block storage (nz-wlg-2) Operational
Object storage (nz-wlg-2) Operational
Network (nz-wlg-2) Operational
Load balancer (nz-wlg-2) Operational
Cloud orchestration (nz-wlg-2) Operational
Kubernetes (nz-wlg-1) Operational
Database service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 17, 2026

No incidents reported today.

Mar 16, 2026

Unresolved incident: Networking service maintenance.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Resolved - This incident has been resolved.
Mar 13, 22:51 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 22:31 NZDT
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 22:26 NZDT
Investigating - Instance creation is inconsistently slow. We are investigating the root cause. Retrying instance creation will normally work.
Mar 13, 17:40 NZDT
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Resolved - Some of our APIs in the nz-por-1 region were suffering from degraded performance and, occasionally, failed creation requests.

This issue has now been resolved, and all APIs are now available again.

Mar 4, 23:30 NZDT
Mar 3, 2026

No incidents reported.