All Systems Operational
Dashboard Operational
Identity & Access Management Operational
Hamilton region Operational
APIs (nz-hlz-1) ? Operational
Compute (nz-hlz-1) ? Operational
Block storage (nz-hlz-1) ? Operational
Object storage (nz-hlz-1) ? Operational
Network (nz-hlz-1) ? Operational
Load balancer (nz-hlz-1) ? Operational
Cloud orchestration (nz-hlz-1) ? Operational
Kubernetes (nz-hlz-1) ? Operational
Database service Operational
Porirua region Operational
APIs (nz-por-1) ? Operational
Compute (nz-por-1) ? Operational
Block storage (nz-por-1) ? Operational
Object storage (nz-por-1) ? Operational
Network (nz-por-1) ? Operational
Load balancer (nz-por-1) ? Operational
Cloud orchestration (nz-por-1) ? Operational
Kubernetes (nz-por-1) ? Operational
Database service Operational
Wellington region Operational
APIs (nz-wlg-2) ? Operational
Compute (nz-wlg-2) ? Operational
Block storage (nz-wlg-2) ? Operational
Object storage (nz-wlg-2) ? Operational
Network (nz-wlg-2) ? Operational
Load balancer (nz-wlg-2) ? Operational
Cloud orchestration (nz-wlg-2) ? Operational
Kubernetes (nz-wlg-1) ? Operational
Database service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2024

No incidents reported today.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024
Completed - The scheduled maintenance has been completed.
May 21, 21:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:00 NZST
Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 13th of May 2024.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 13th May during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 13th -> 16th during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 15th from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.
- 16th from 16:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Week 2
==========================================

- Monday 20th May during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 20th -> Wednesday 22nd during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 22nd from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.

May 21, 08:42 NZST
May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 19:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 09:30 NZST
Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 13th of May 2024.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 13th May during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 13th -> 16th during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 15th from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.
- 16th from 16:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Week 2
==========================================

- Monday 20th May during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 20th -> Wednesday 22nd during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 22nd from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.

May 20, 09:04 NZST
Completed - The scheduled maintenance has been completed.
May 20, 11:23 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 11:00 NZST
Scheduled - The dashboard is undergoing a scheduled release. Interruption is not expected, this is a hazard notice only.
May 20, 09:34 NZST
May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 00:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 12:00 NZST
Scheduled - UPD: we are extending router maintenance window for today 16.May.2024
UPD2: associated compute upgrade starts 4pm today

Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 13th of May 2024.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 13th May during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 13th -> 16th during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 15th from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.
- 16th from 16:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Week 2
==========================================

- Monday 20th May during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 20th -> Wednesday 22nd during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 22nd from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.

May 16, 11:59 NZST
May 16, 2024
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 22:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:30 NZST
Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 13th of May 2024.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 13th May during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 13th -> Wednesday 15th during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 15th from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Week 2
==========================================

- Monday 20th May during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 20th -> Wednesday 22nd during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 22nd from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.

May 15, 09:20 NZST
May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 16:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 15:00 NZST
Scheduled - We will be deploying a minor update to the dashboard.
May 14, 14:56 NZST
May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 19:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 10:00 NZST
Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 13th of May 2024.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 13th May during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 13th -> Wednesday 15th during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 15th from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Week 2
==========================================

- Monday 20th May during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 20th -> Wednesday 22nd during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 22nd from 18:00 until 22:00: All compute instances may experience network interruptions
of up to 180 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.

May 13, 09:49 NZST
Completed - The scheduled maintenance has been completed.
May 13, 16:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 07:00 NZST
Scheduled - The C2-GPU compute service in the nz-por-1 region will be undergoing maintenance to upgrade the GPU drivers to the 535 release. This change also introduces support for CUDA 12.1.

During this upgrade the C2-GPU compute service will be unavailable and any C2-GPU instances running during this window will be shut down for the duration of the upgrade.

After the update existing instances will continue to work as normal using the existing 525 driver, however will require upgrading to driver release 535 before installing CUDA 12.1.

The C1 and C2-Burst compute services are unaffected by this maintenance.

Apr 26, 10:27 NZST
May 12, 2024

No incidents reported.