All Systems Operational

Dashboard Operational
Identity & Access Management Operational
Hamilton region Operational
APIs (nz-hlz-1) Operational
Compute (nz-hlz-1) Operational
Block storage (nz-hlz-1) Operational
Object storage (nz-hlz-1) Operational
Network (nz-hlz-1) Operational
Load balancer (nz-hlz-1) Operational
Cloud orchestration (nz-hlz-1) Operational
Kubernetes (nz-hlz-1) Operational
Database service Operational
Porirua region Operational
APIs (nz-por-1) Operational
Compute (nz-por-1) Operational
Block storage (nz-por-1) Operational
Object storage (nz-por-1) Operational
Network (nz-por-1) Operational
Load balancer (nz-por-1) Operational
Cloud orchestration (nz-por-1) Operational
Kubernetes (nz-por-1) Operational
Database service Operational
Wellington region Operational
APIs (nz-wlg-2) Operational
Compute (nz-wlg-2) Operational
Block storage (nz-wlg-2) Operational
Object storage (nz-wlg-2) Operational
Network (nz-wlg-2) Operational
Load balancer (nz-wlg-2) Operational
Cloud orchestration (nz-wlg-2) Operational
Kubernetes (nz-wlg-1) Operational
Database service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Billing service upgrade Feb 9, 2026 09:00-13:00 NZDT

We are performing an upgrade of our billing service during this time.

The billing API and dashboard will continue to work as normal throughout the upgrade period.

If you run into any issues using the billing API or dashboard, please raise a support ticket via the Support Centre. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.
Posted on Feb 03, 2026 - 14:34 NZDT
Feb 4, 2026
Block storage degraded in Hamilton
Resolved - This incident has been resolved.
Feb 4, 06:07 NZDT
Investigating - Block storage is degraded in hamilton due to hardware issues. We are working on a solution.
Feb 4, 05:26 NZDT
Feb 3, 2026

No incidents reported.

Feb 2, 2026
CCKS cluster creation not completing
Resolved - This issue has been resolved.
Feb 2, 13:11 NZDT
Update - Fix has been rescheduled for Monday 2026-02-02.
Jan 30, 09:40 NZDT
Update - A fix has been tested and we expect to deploy this for customers on Friday 2026-01-30.

Until then, providing label `kube_dashboard_enabled=false` during cluster creation continues to be the recommended workaround.
Jan 29, 16:31 NZDT
Identified - The issue has been identified and a fix is being implemented.
Jan 29, 14:06 NZDT
Investigating - We are aware of an issue that is affecting newly created CCKS clusters completing their creation phase.

This issue may be worked around by providing the label `kube_dashboard_enabled=false` on creation. For more details on labels see https://docs.catalystcloud.nz/kubernetes/appendix.html#k8s-cluster-labels

We are working on a resolution to this and will update this statuspage message when the problem is resolved.

This issue is not expected to impact running clusters.
Jan 29, 14:06 NZDT
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Jan 29, 2026
Block Storage maintenance in Porirua
Completed - The scheduled maintenance has been completed.
Jan 29, 17:15 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 10:45 NZDT
Scheduled - We are upgrading some block storage components in Porirua today. There is no expected user impact.
Jan 29, 10:42 NZDT
Jan 28, 2026
Block Storage maintenance in Porirua
Completed - The scheduled maintenance has been completed.
Jan 28, 18:15 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 11:30 NZDT
Scheduled - We are upgrading some block storage components in Porirua today. There is no expected user impact.
Jan 28, 11:21 NZDT
Block storage porirua api issues
Resolved - This incident has been resolved.
Jan 28, 09:49 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 09:41 NZDT
Investigating - We are experiencing api issues with block storage in porirua, unrelated to the current maintainance. Please see https://catalystcloud.statuspage.io/ for updates
Jan 28, 09:32 NZDT
Jan 27, 2026
Block Storage maintenance in Porirua
Completed - The scheduled maintenance has been completed.
Jan 27, 20:30 NZDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 27, 16:03 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:30 NZDT
Scheduled - We are upgrading some block storage components in Porirua today. There is no expected user impact.
Jan 27, 10:08 NZDT
Dashboard maintenance
Completed - The scheduled maintenance has been completed.
Jan 27, 16:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 16:00 NZDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 27, 15:56 NZDT
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Block Storage maintenance in Hamilton
Completed - The scheduled maintenance has been completed.
Jan 23, 16:30 NZDT
Update - Further investigation revealed that the elevated latency in the region was due to our maintenance work. The maintenance work plan has been adjusted to minimize customer impacts going forwards.
Jan 23, 13:12 NZDT
Update - We have received reports of elevated latency on the HLZ region. We are currently investigating.
Jan 23, 11:10 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 09:30 NZDT
Scheduled - We are continuing the upgrade of some block storage components in Hamilton today. There is no expected user impact.
Jan 23, 09:25 NZDT
Jan 22, 2026
Block Storage maintenance in Hamilton
Completed - The scheduled maintenance has been completed.
Jan 22, 16:45 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:45 NZDT
Scheduled - We are upgrading some block storage components in Hamilton today. There is no expected user impact.
Jan 22, 09:35 NZDT
Jan 21, 2026

No incidents reported.

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