Catalyst Cloud Status

Mar 24, 2025

Completed - The scheduled maintenance has been completed.
Mar 24, 19:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 NZDT

Scheduled - #############################################
Notice of interruption in the network service
#############################################

Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 17th of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 17th of March during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 17th of March -> Wednesday 19th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 19th - Friday 21st: All compute instances may experience network interruptions up to 40 seconds.

Week 2
==========================================

- Monday 24th of March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 24th of March -> Wednesday 26th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 26th - Friday 28th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Mar 24, 08:48 NZDT

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Mar 19, 19:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:00 NZDT

Scheduled - #############################################
Notice of interruption in the network service
#############################################

Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 17th of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 17th of March during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 17th of March -> Wednesday 19th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 19th - Friday 21st: All compute instances may experience network interruptions up to 40 seconds.

Week 2
==========================================

- Monday 24th of March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 24th of March -> Wednesday 26th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 26th - Friday 28th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Mar 18, 23:39 NZDT

Mar 18, 2025

No incidents reported.

Mar 17, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Mar 17, 19:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 11:00 NZDT

Scheduled - #############################################
Notice of interruption in the network service
#############################################

Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 17th of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 17th of March during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 17th of March -> Wednesday 19th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 19th - Friday 21st: All compute instances may experience network interruptions up to 40 seconds.

Week 2
==========================================

- Monday 24th of March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 24th of March -> Wednesday 26th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 26th - Friday 28th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Mar 17, 10:31 NZDT

Mar 16, 2025

Network service has degraded performance

Resolved - This incident has been resolved.
Mar 16, 14:19 NZDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 13:39 NZDT

Identified - The issue has been identified and a fix is being implemented.
Mar 16, 12:29 NZDT

Investigating - We have detected an issue with the creation of network resources in the nz-por-1 region. The issue may impact the creation of compute servers.
Mar 16, 10:37 NZDT

Mar 15, 2025

No incidents reported.

Mar 14, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Mar 14, 19:26 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:00 NZDT

Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Porirua (nz-por-1) region twice over
the two weeks starting from the 3rd of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 3rd of March during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 3rd of March -> Wednesday 5th of March during business hours: Routers will experience interruptions which may be up to 60 seconds.
- Wednesday 5th -> Friday 7th: All compute instances may experience network interruptions up to 40 seconds.

Week 2
==========================================

- Monday 10th March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 10th March -> Wednesday 12th of October during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 12th -> Friday 14th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Mar 2, 23:21 NZDT

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

All Systems Operational

Past Incidents