All Systems Operational

Dashboard Operational
Identity & Access Management Operational
Hamilton region Operational
APIs (nz-hlz-1) Operational
Compute (nz-hlz-1) Operational
Block storage (nz-hlz-1) Operational
Object storage (nz-hlz-1) Operational
Network (nz-hlz-1) Operational
Load balancer (nz-hlz-1) Operational
Cloud orchestration (nz-hlz-1) Operational
Kubernetes (nz-hlz-1) Operational
Database service Operational
Porirua region Operational
APIs (nz-por-1) Operational
Compute (nz-por-1) Operational
Block storage (nz-por-1) Operational
Object storage (nz-por-1) Operational
Network (nz-por-1) Operational
Load balancer (nz-por-1) Operational
Cloud orchestration (nz-por-1) Operational
Kubernetes (nz-por-1) Operational
Database service Operational
Wellington region Operational
APIs (nz-wlg-2) Operational
Compute (nz-wlg-2) Operational
Block storage (nz-wlg-2) Operational
Object storage (nz-wlg-2) Operational
Network (nz-wlg-2) Operational
Load balancer (nz-wlg-2) Operational
Cloud orchestration (nz-wlg-2) Operational
Kubernetes (nz-wlg-1) Operational
Database service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 17, 2026

No incidents reported today.

Feb 16, 2026
Alarm service upgrade (nz-hlz-1)
Completed - The scheduled maintenance has been completed.
Feb 16, 14:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 12:00 NZDT
Scheduled - We are upgrading the Catalyst Cloud Alarm Service in the nz-hlz-1 region.

Between 12:00 and 14:00 NZDT there will be a period where the Alarm Service will be unavailable in the nz-hlz-1 region.

During the outage, the following functionality will be unavailable:

* The Alarm API will not be accessible.
* Existing alarms will not be evaluated, and any configured alarm actions will not be invoked.
* Orchestration Service stack auto-scaling and auto-healing will be temporarily unavailable.
* Catalyst Cloud Kubernetes Service (CCKS) cluster auto-scaling does not use the Alarm Service, so will continue working throughout the outage period.

Full service will be restored by 14:00 NZDT.

If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.
Feb 10, 16:18 NZDT
Alarm service upgrade (nz-por-1)
Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:00 NZDT
Scheduled - We are upgrading the Catalyst Cloud Alarm Service in the nz-por-1 region.

Between 10:00 and 12:00 NZDT there will be a period where the Alarm Service will be unavailable in the nz-por-1 region.

During the outage, the following functionality will be unavailable:

* The Alarm API will not be accessible.
* Existing alarms will not be evaluated, and any configured alarm actions will not be invoked.
* Orchestration Service stack auto-scaling and auto-healing will be temporarily unavailable.
* Catalyst Cloud Kubernetes Service (CCKS) cluster auto-scaling does not use the Alarm Service, so will continue working throughout the outage period.

Full service will be restored by 12:00 NZDT.

If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.
Feb 10, 16:16 NZDT
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Block Storage maintenance in Porirua
Completed - The scheduled maintenance has been completed.
Feb 10, 18:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 09:45 NZDT
Scheduled - We will be undergoing some scheduled maintenance on the block storage components in Porirua during this time.
Feb 10, 09:38 NZDT
Feb 9, 2026
Block Storage maintenance in Porirua
Completed - The scheduled maintenance has been completed.
Feb 9, 17:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 10:00 NZDT
Scheduled - We will be undergoing some scheduled maintenance on the block storage components in Porirua during this time.
Feb 9, 09:40 NZDT
Billing service upgrade
Completed - The scheduled maintenance has been completed.
Feb 9, 14:00 NZDT
Update - The upgrade is complete in the nz_wlg_2 and nz-por-1 regions.

The upgrade is currently underway in nz-hlz-1, and is expected to be completed by 14:00 NZDT.
Feb 9, 12:54 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 09:00 NZDT
Scheduled - We are performing an upgrade of our billing service during this time.

The billing API and dashboard will continue to work as normal throughout the upgrade period.

If you run into any issues using the billing API or dashboard, please raise a support ticket via the Support Centre. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.
Feb 3, 14:34 NZDT
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Network issues in porirua
Resolved - This incident has been resolved.
Feb 5, 18:04 NZDT
Update - We are continuing to monitor for any further issues.
Feb 5, 15:34 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 15:12 NZDT
Identified - One of our networking nodes has experienced a failure. We are currently migrating affected workloads.
Feb 5, 15:09 NZDT
Investigating - We are currently investigating this issue.
Feb 5, 15:00 NZDT
Block Storage maintenance in Porirua
Completed - The scheduled maintenance has been completed.
Feb 5, 16:05 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 15:05 NZDT
Scheduled - We are undergoing some scheduled maintenance on the block storage in Porirua.
Feb 5, 15:01 NZDT
Feb 4, 2026
Block storage degraded in Hamilton
Resolved - This incident has been resolved.
Feb 4, 06:07 NZDT
Investigating - Block storage is degraded in hamilton due to hardware issues. We are working on a solution.
Feb 4, 05:26 NZDT
Feb 3, 2026

No incidents reported.

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