All Systems Operational

Dashboard Operational
Identity & Access Management Operational
Hamilton region Operational
APIs (nz-hlz-1) ? Operational
Compute (nz-hlz-1) ? Operational
Block storage (nz-hlz-1) ? Operational
Object storage (nz-hlz-1) ? Operational
Network (nz-hlz-1) ? Operational
Load balancer (nz-hlz-1) ? Operational
Cloud orchestration (nz-hlz-1) ? Operational
Kubernetes (nz-hlz-1) ? Operational
Database service Operational
Porirua region Operational
APIs (nz-por-1) ? Operational
Compute (nz-por-1) ? Operational
Block storage (nz-por-1) ? Operational
Object storage (nz-por-1) ? Operational
Network (nz-por-1) ? Operational
Load balancer (nz-por-1) ? Operational
Cloud orchestration (nz-por-1) ? Operational
Kubernetes (nz-por-1) ? Operational
Database service Operational
Wellington region Operational
APIs (nz-wlg-2) ? Operational
Compute (nz-wlg-2) ? Operational
Block storage (nz-wlg-2) ? Operational
Object storage (nz-wlg-2) ? Operational
Network (nz-wlg-2) ? Operational
Load balancer (nz-wlg-2) ? Operational
Cloud orchestration (nz-wlg-2) ? Operational
Kubernetes (nz-wlg-1) ? Operational
Database service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 11, 2025
Network degregation in HLZ
Resolved - Full performance was restored at approx 0410 NZST.
Jun 11, 04:41 NZST
Investigating - A small number of instances have been affected by a network performance reduction in HLZ beginning from approx 0340 NZST.
Jun 11, 03:40 NZST
Jun 10, 2025
Maintenance of CCKS(Magnum) API
Completed - Actions in Hamilton region are now complete.
Jun 10, 09:54 NZST
Update - Actions in Porirua region are now complete.
Jun 10, 09:41 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:30 NZST
Scheduled - This morning we are performing a maintenance task on our database in preparation for an upgrade.

This will involve a short outage of the CCKS(Magnum) API in both Porirua and subsequently Hamilton region.
The expected outage for each region API is 10 minutes.

Existing clusters and their autohealing and autoscaling services will not be affected, but creation of new clusters and changes to clusters will be temporarily unavailable.

Updates will be posted here once each region is complete.
Jun 10, 09:11 NZST
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Experiencing issue with new instances
Resolved - This incident has been resolved.
Jun 4, 11:54 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 11:15 NZST
Investigating - We are currently investigating this issue.
Jun 4, 10:39 NZST
Jun 3, 2025
Issue affecting some customer servers in nz-hlz-1
Resolved - This incident has been resolved.
Jun 3, 19:56 NZST
Monitoring - The virtual machines have all been migrated and are now be running. We are keeping an eye on things but expect no further issues.
Jun 3, 19:35 NZST
Update - A compute hypervisor has crashed, some customer virtual machines are impacted. We are currently migrating customer workloads.
Jun 3, 19:11 NZST
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 19:05 NZST
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Maintenance of support ticketing system
Completed - The scheduled maintenance has been completed.
May 28, 18:23 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:00 NZST
Scheduled - We will be carrying out maintenance on our support ticketing system during this window. The support panel in our dashboard may not be usable at times during this window.

If you need to raise an urgent support ticket, and the panel isn't available, and have premium support, please use that process to raise a ticket.
May 28, 16:05 NZST
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