Catalyst Cloud Status

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

Completed - The scheduled maintenance has been completed.
Apr 3, 19:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 09:30 NZDT

Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Porirua (nz-por-1) region twice over
the two weeks starting from the 3rd of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.- Monday 10th March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 31th March -> Thursday 3rd of Apr during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 2nd -> Friday 4th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Apr 3, 09:19 NZDT

Maintenance of support ticketing system

Completed - The scheduled maintenance has been completed.
Apr 3, 19:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 18:00 NZDT

Scheduled - We will be carrying out maintenance on our support ticketing system during this window. The support panel in our dashboard may not be usable at times during this window.

If you need to raise an urgent support ticket, and the panel isn't available, and have premium support, please use that process to raise a ticket.
Apr 3, 12:28 NZDT

Apr 2, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 2, 20:15 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:15 NZDT

Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Porirua (nz-por-1) region twice over
the two weeks starting from the 3rd of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.- Monday 10th March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 31th March -> Thursday 3rd of Apr during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 2nd -> Friday 4th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Apr 2, 10:12 NZDT

Apr 1, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Apr 1, 21:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:30 NZDT

Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Porirua (nz-por-1) region twice over
the two weeks starting from the 3rd of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.- Monday 10th March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 31th March -> Thursday 3rd of Apr during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 2nd -> Friday 4th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Apr 1, 09:24 NZDT

Mar 31, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Mar 31, 19:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:30 NZDT

Scheduled - Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Porirua (nz-por-1) region twice over
the two weeks starting from the 3rd of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.- Monday 10th March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 31th March -> Wednesday 2nd of Apr during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 2nd -> Friday 4th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Mar 31, 09:29 NZDT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Mar 25, 22:30 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 09:30 NZDT

Scheduled - #############################################
Notice of interruption in the network service
#############################################

Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 17th of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 17th of March during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 17th of March -> Wednesday 19th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 19th - Friday 21st: All compute instances may experience network interruptions up to 40 seconds.

Week 2
==========================================

- Monday 24th of March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 24th of March -> Wednesday 26th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 26th - Friday 28th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Mar 25, 09:24 NZDT

Mar 24, 2025

Networking service maintenance

Completed - The scheduled maintenance has been completed.
Mar 24, 19:00 NZDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 NZDT

Scheduled - #############################################
Notice of interruption in the network service
#############################################

Hello and thank you for taking the time to read through this notification.

We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over
the two weeks starting from the 17th of March 2025.
Existing network resources may experience interruptions of up to three minutes
during different points of the upgrade process.

Week 1
==========================================

- Monday 17th of March during business hours: The Networking API will be down
for up to five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 17th of March -> Wednesday 19th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 19th - Friday 21st: All compute instances may experience network interruptions up to 40 seconds.

Week 2
==========================================

- Monday 24th of March during business hours: The Networking API will be down for up to
five minutes and changes to network resources may experience delays of up to 30 minutes.
- Monday 24th of March -> Wednesday 26th of March during business hours: Routers will experience interruptions
which may be up to 60 seconds.
- Wednesday 26th - Friday 28th: All compute instances may experience network interruptions up to 40 seconds.

Support during this period
==========================================

Support will be available via your usual support channels. We have made efforts to ensure that
there will be someone available to respond to any concerns you come across in a timely manner
while this process takes place. Please make contact if you require our assistance or to report
any outage in excess of those expected (see above).

Further communications will be issued via Status Page (https://status.catalystcloud.nz/)
as necessary. We encourage you to subscribe to updates from this page.

Kind Regards,
The Catalyst Cloud Team.
Mar 24, 08:48 NZDT

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Compute and block storage maintenance Apr `7`, `2025` `07:00`-`16:00` NZST

Compute and block storage upgrades Apr `9`, `2025` `07:00`-`16:00` NZST

Past Incidents

All Systems Operational

Scheduled Maintenance

Compute and block storage maintenance Apr 7, 2025 07:00-16:00 NZST

Compute and block storage upgrades Apr 9, 2025 07:00-16:00 NZST

Past Incidents

Compute and block storage maintenance Apr `7`, `2025` `07:00`-`16:00` NZST

Compute and block storage upgrades Apr `9`, `2025` `07:00`-`16:00` NZST