The maintenance of the network service has encountered an unexpected delay. As a result we will need to alter the time line of the planned work.
We will provide an updated schedule as soon as possible.
Posted Mar 04, 2025 - 17:32 NZDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 04, 2025 - 09:00 NZDT
Scheduled
############################################# Notice of interruption in the network service #############################################
Hello and thank you for taking the time to read through this notification.
We will be upgrading the Network Service in the Porirua region twice over the two weeks starting from the 3rd of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process.
Week 1 ==========================================
- Monday 3rd March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 3rd -> Wednesday 5th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 5th -> Friday 7th: All compute instances may experience network interruptions up to 40 seconds.
Week 2 ==========================================
- Monday 10th March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 10th -> Wednesday 12th during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 12th -> Friday 14th: All compute instances may experience network interruptions up to 40 seconds.
Support during this period ==========================================
Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above).
Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page.
Kind Regards, The Catalyst Cloud Team.
Posted Mar 03, 2025 - 23:58 NZDT
This scheduled maintenance affected: Porirua region (Network (nz-por-1)).