Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 19, 2025 - 09:00 NZDT
Scheduled
############################################# Notice of interruption in the network service #############################################
Hello and thank you for taking the time to read through this notification.
We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 17th of March 2025. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process.
Week 1 ==========================================
- Monday 17th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 17th of March -> Wednesday 19th of March during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 19th - Friday 21st: All compute instances may experience network interruptions up to 40 seconds.
Week 2 ==========================================
- Monday 24th of March during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 24th of March -> Wednesday 26th of March during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 26th - Friday 28th: All compute instances may experience network interruptions up to 40 seconds.
Support during this period ==========================================
Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above).
Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page.
Kind Regards, The Catalyst Cloud Team.
Posted Mar 18, 2025 - 23:39 NZDT
This scheduled maintenance affected: Hamilton region (Network (nz-hlz-1)).