Billing and user management service maintenance

Scheduled Maintenance Report for Catalyst Cloud

Completed

The scheduled maintenance has been completed.

Posted Jun 28, 2025 - 16:00 NZST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 28, 2025 - 08:00 NZST

Update

This maintenance will now start at 08:00 NZST on Saturday 28th June.

Posted Jun 26, 2025 - 08:44 NZST

Scheduled

We will be carrying out maintenance on the system that powers our billing and user management services.

Between 10:00 and 16:00 NZST these services will be unavailable for extended periods. During this time, you may be unable to view quotations and invoices from the dashboard, and some actions will not be available e.g. managing your account settings.

Full service will be restored by 16:00 NZST.

If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.

Posted Jun 24, 2025 - 10:51 NZST

This scheduled maintenance affected: Dashboard.