Network hardware issue porirua

Incident Report for Catalyst Cloud

Resolved

We have replaced the failed hardware. Full service has returned.
Posted Oct 06, 2024 - 17:13 NZDT

Update

We are still working on the replacement hardware.
Posted Oct 06, 2024 - 15:27 NZDT

Update

We are about to replace the broken hardware. In the meantime a mitigation is in place that has greatly reduced the risk of outages.
Posted Oct 06, 2024 - 11:53 NZDT

Update

We are working on replacing the network hardware but continue to experience issues with hdd block storage in porirua
Posted Oct 06, 2024 - 11:19 NZDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 06, 2024 - 10:35 NZDT

Investigating

We are experiencing a hardware issue with our networking fabric in the nz-por-1 region. Some services might experience degraded performance.
Posted Oct 06, 2024 - 10:13 NZDT
This incident affected: Porirua region (Compute (nz-por-1), Block storage (nz-por-1), Network (nz-por-1)).
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