We will be carrying out an upgrade on the system that powers our billing and user management services.
Between 10:00 and 16:00 NZST the following functionality not be available for extended periods:
* Sign-ups to Catalyst Cloud via https://catalystcloud.nz/signup will be unavailable. The rest of the website is unaffected. * The Project Usage page on the dashboard, and parts of the billing API, will be unavailable. Project usage quotations for the current month, and invoices for previous months, will not be able to be queried during the outage period. * The Project Details page on the dashboard will be unavailable. This means that you will not be able to view or change your account details, or credit card/payment method settings.
Full service is expected to be restored by 16:00 NZST.
If you wish to raise a support ticket, the Support Centre will remain available throughout the maintenance period. If you are a Premium Support customer and need to raise an urgent support ticket, please use that process as normal.
Posted Aug 17, 2026 - 11:31 NZST
This scheduled maintenance affects: Dashboard, Hamilton region (APIs (nz-hlz-1)), and Porirua region (APIs (nz-por-1)).