Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2024 - 09:15 NZDT
Scheduled
############################################# Notice of interruption in the network service #############################################
Hello and thank you for taking the time to read through this notification.
We will be upgrading the Network Service in the Hamilton (nz-hlz-1) region twice over the two weeks starting from the 21st of October 2024. Existing network resources may experience interruptions of up to three minutes during different points of the upgrade process.
Week 1 ==========================================
- Monday 21st October during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 21st October -> Wednesday 23rd of October during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 23rd - Friday 25th: All compute instances may experience network interruptions up to 40 seconds.
Week 2 ==========================================
- Monday 28th October during business hours: The Networking API will be down for up to five minutes and changes to network resources may experience delays of up to 30 minutes. - Monday 28th October -> Wednesday 30th of October during business hours: Routers will experience interruptions which may be up to 60 seconds. - Wednesday 30th - Friday 1st: All compute instances may experience network interruptions up to 40 seconds.
Support during this period ==========================================
Support will be available via your usual support channels. We have made efforts to ensure that there will be someone available to respond to any concerns you come across in a timely manner while this process takes place. Please make contact if you require our assistance or to report any outage in excess of those expected (see above).
Further communications will be issued via Status Page (https://status.catalystcloud.nz/) as necessary. We encourage you to subscribe to updates from this page.
Kind Regards, The Catalyst Cloud Team.
Posted Oct 29, 2024 - 09:08 NZDT
This scheduled maintenance affected: Hamilton region (Network (nz-hlz-1)).